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Salesforce
Enhance customer experience and operational efficiency with digitization
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Solution Tested by QK for SFDC
Domains
Ongoing SFDC - Engagement
Our Strength
16+
No Of Client's
50+
People's Strength
Testing Experience
• Home Loan (New, Top up & Reimbursement)
• LAP (Regular & Takeover)
• Personal Loan (Secured, Unsecured)
• Vehicle Loan(2W, 4W, 2W NIP, 4W NIP, Used Car)
• SME Loan (NEO, Term Loan, Working Capital, BBU)
• Term Loan (New to Bank, ETB-WC, ETB-CA, New to Business)
• Personal Loan, Agri Loans
• Home Loan
• Loan Against Property
​
• Home Loan
• Loan Against Property
• Consumer Durable Loan
• Used Car Loan
• Business Installments Loan
• Micro Business Loans
​
• Home Loan
• Farm Loan
• Micro Loan
• Two Wheeler Loan
• Vehicle Loan (2W)
• Farming Equipment
• Commercial Vehicle
• Commercial Equipment
• Home Loan
​
• SME Loans
​
• Passenger Vehicle
• Tractor Loan
• Two wheeler
​
“SFDC – Key Recommendations for Testing
1
Customer & Products
End to end user journeys for all possible types of Customers and Loan Products​
2
Custom Workflow
Testing of Custom Workflows and Business Processes
3
Configuration
Readily available test case repository for all Configuration especially Validation Rules(Customer & Product specific), Credit Rules, Formula Fields, Reports and reminders.
4
Integration
​Testing of Integrated Interfaces and External API's for pre-configured modules using API first approach
5
Customization
Testing of customized Salesforce functionalities & customized client’s requirements
6
Automation
​Continuous Testing Strategy to test Repetitive components and use cases using Regression Automation Suite on multiple browsers and mobile devices
Salesforce Repository
Application | Domain | Client | Products | No of Scenarios | No of Test Cases |
|---|---|---|---|---|---|
Salesforce | LOS & Collection | Chola | Auto Loan, Commercial Equipment Loan, Farm Equipment, Personal Vehicle | 2800 | 18974 |
Salesforce | LOS | HDFC Ltd | Home Loan | 413 | 4897 |
Salesforce | LOS | Karur Vysya Bank | SME - TL Enhancement | 125 | 3026 |
Salesforce | LOS | IDFC First Bank | Auto Loan, Consumer Durable Loan | 509 | 2760 |
Salesforce | LOS & LMS | LTFS | Home Loan, Farm Loan, Micro Loan, Two Wheeler Loan | 478 | 5200 |
Total | 4325 | 34857 |
Salesforce FSC - Key Engagegement
Category
